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Soon after you purchase somnio, the ResMed team will send you a unique activation code, along with instructions for registering and accessing the somnio program. If you have difficulties accessing somnio, please email the ResMed team at sleeptest@resmed.com.au or call 1800 737 633 for assistance.
Currently, all activity trackers from the manufacturers Fitbit, Garmin, Polar and Withings are supported. You can find more information about sleep trackers here: https://somn.io/en-au/sleep-tracker/
To connect your sleep tracker with somnio, please follow these steps:
A successful connection is displayed in somnio under "Connections with trackers" and can also be recognised by the fact that you can disconnect it under "Manage tracker connections". If the connection is not established, please repeat the process using our browser version with Chrome, Firefox, or Safari. You can find more information about sleep trackers here: https://somn.io/en-au/sleep-tracker/
If you have any problems, please feel free to email support-au@somn.io
The use of somnio is not suitable for persons who are currently in an acute mental health crisis, especially if experiencing suicidal thoughts and/or intentions. Epilepsy or bipolar disorder are the exclusion criteria for the method of bedtime restriction. At the beginning of the relevant introductory module, users must confirm that they do not suffer from epilepsy or bipolar disorder. Otherwise, this module and the bedtime restriction will be omitted.
Click here for more FAQs: https://support.mementor.ch/help/en-ca/97-somnio-australia-new-zealand
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